Introduction Lupin Foods Australia Pty Ltd (Lupin Foods Australia) is a wholly-owned subsidiary of Co-operative Bulk Handling Limited (CBH). CBH is committed to treating the personal information it collects in accordance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy sets out how CBH handles personal information about you in a fair and responsible manner. CBH may modify this Privacy Policy from time to time to reflect its current privacy practices. A reference to “CBH” in this Privacy Policy means a reference to one or more members of the CBH Group which includes all of CBH’s 100%-owned subsidiaries such as Lupin Foods Australia. What personal information does CBH collect and hold? The type of personal information CBH collects and holds will depend on how you interact with CBH.  CBH may collect personal information about you which allows CBH to carry on its business and provide services to you, including names, addresses, dates of birth, occupation, banking information, type of grain grown, amount of grain grown, interests, hobbies and similar information.  CBH may also collect and hold credit information. This information may be collected directly from you in a number of ways, for example, as a response to a request for information made by CBH, as part of any forms you may need to submit to CBH or during the process of entering into an agreement with CBH for the purchase or sale of goods and services. Collection Statements At or before the time CBH collects personal information, CBH will take reasonable steps to ensure that you are made aware of who CBH is, the purpose of the collection, the organisations to who CBH would usually disclose information as part of providing services to you, the fact that you are able to gain access to the information held about you and the main consequences for you if all or part of the information is not collected. What sensitive information does CBH collect and hold? In some circumstances CBH may have to collect sensitive information (as defined in the Privacy Act), specifically health information related to individuals who have been involved in an accident or incident on the CBH premises.  CBH will not collect this sensitive information without the consent of the individual concerned and CBH will only retain that information as a record related to the accident or incident. With respect to sensitive information related to employees or potential employees CBH will only use the sensitive information contained in its employee records in a manner and for a purpose consistent with the employment or former employment (as the case may be) of the individual concerned. How does CBH use personal information? The primary purposes for which CBH collects and uses personal information are: providing you with services focused on the marketing, handling, optimisation, storage and transport of grain and oil seed; identifying people authorised to deal with grain entitlement; purchasing grain from you; providing you with grain you have purchased from CBH; maintaining records in relation to entitlement to grains, oilseeds and pulses; making payment to you and receiving payment from you; measuring, developing and implementing products and services for you; activities and initiatives within the agriculture and transport industries; and studying the promotion and development of Australian agricultural resources. CBH may also use personal information to provide you with industry and marketing information, benefits and offers. If CBH does use personal information in this way you will have the right to opt-out from receiving this information by following the details of any opt-out procedures contained within the material or by contacting CBH as outlined in this Privacy Policy. You can also opt-in, that is you may elect to receive certain materials that CBH have available for distribution.  Please see the CBH website for details of the information or promotional materials that you may elect to receive.  If you do elect to receive certain materials and provide us with personal information to allow us to do so, we will not disclose that information. When does CBH disclose personal information? CBH only discloses personal information in accordance with the purpose for which it was collected, as permitted by law or otherwise with your consent which may at times be implied from your dealings with CBH.  For instance, if you transfer grain owned by you and held within CBH to a particular marketer CBH is entitled to assume that you will want CBH to notify that marketer that you have transferred an entitlement to a specified portion of grain. CBH may also disclose personal information in the promotion and development of Australian agricultural resources either internally or through consultants. Generally CBH will de-identify and aggregate any information provided to people or organisations external to CBH such that you cannot be identified. In addition, CBH will require any external service provider to maintain the confidentiality of that personal information. Disclosure to overseas recipients In general CBH does not provide any of your personal information to overseas recipients unless permitted by law. However, CBH may be required to disclose information to its related bodies corporate which are located overseas in jurisdictions currently including, but not limited in the future to, the United States, Japan, the Netherlands and Hong Kong. It is possible that you may also elect to transact with a foreign entity registered in and doing business in Australia. In those circumstances, where CBH provides information to that entity as expressly or impliedly authorised by you, it is possible that the information may be transmitted overseas. CBH is not able to specify the countries to which that information is transmitted and you should check the privacy policy of any party with which you are transacting. CBH may use cloud computing solutions or data storage located overseas, in which case information may be stored under the control of CBH on computer servers located outside of Australia.  Where this occurs it is predominantly located in the United States of America and Canada. Cookies and Beacons CBH may store … Continue reading Privacy